WHAT WE OFFER
AI Chatbot
Development Services
Markovate develops intelligent conversational platforms designed to deliver personalized experiences, automate workflows, and enable round-the-clock engagement for both customer-facing and internal use.
AI Chatbot Development – Enterprise and Capability-Focused
Rule-Based Chatbots
At Markovate, we build rule-based chatbots that efficiently handle frequently asked questions and routine interactions. . Built to address frequently asked questions and routine support interactions, these chatbots enable faster responses and reduce support load without complex AI overhead.
Customer Support Chatbots
Our team builds customer support chatbots that deliver 24/7 assistance, answer queries, and resolve issues in real time. This ensures customers always have access to help when they need it, improving satisfaction and loyalty.
Transactional Chatbots
We implement transactional chatbots to facilitate seamless user transactions directly through your digital platforms. From booking services to processing payments, these chatbots enhance user experience by providing a quick, automated service pathway.
Conversational AI Chatbots
Markovate creates conversational AI chatbots that engage users in natural, human-like dialogues. These chatbots help businesses deliver personalized support, drive engagement, and strengthen customer relationships.
Voice-Activated Chatbots
We integrate voice-activated chatbots to offer intuitive voice commands interaction, enhancing accessibility and convenience. These chatbots are suitable for hands-free operations and can be integrated into various devices and applications.
Internal Support Chatbots
Our team helps organizations improve internal efficiency through chatbots designed for employee support. These chatbots simplify IT, HR, and operational queries, ensuring faster resolution and improved workforce productivity.
Book A Demo – Contact us to see a Chatbot in action, tailored to your environment
AI-Powered Chatbots – Built for Customers
- legalAlly
Streamlined Legal Consultations with an AI-driven Legal Assistant
We developed a legal assistant, incorporating NLP and chatbot technology, tailored to legal jargon and protocols, streamlining legal consultations, document reviews, and case briefings.
Read More- Research time reduction by 64%
- Boosted communicative efficiency
- Improved user interactions
- NVMS
Developed a Smart AI Chatbot, Improving the Response Rate and Accuracy
We created a smart AI chatbot to provide quick and accurate responses to customer questions and handle customer queries efficiently for NVMS’s property preservation and inspection services.
Read More- Enhanced customer experience
- Reduced workload by 49%
- GPT-based NLP chatbot
Leading brands we’ve worked with
Markovate helps ambitious companies turn AI into a competitive edge – making operations faster, smarter, and more resilient. Explore what this could mean for your business.
Building Intelligent Chatbots That Drive Impact
We use our expertise in AI, data management, and natural language processing to build chatbots that handle complex interactions and integrate seamlessly with existing systems such as CRMs, ERPs, and customer support platforms. Each solution is built on a foundation of strong data governance and security, ensuring that customer information and business data remain protected.
Contextual Response Understanding
Leveraging natural language processing (NLP), our chatbots comprehend conversation context in various languages, discern user intent accurately, and propose choices for further clarity.
Advanced Conversational AI
Utilizing state-of-the-art language processing techniques and machine learning, our chatbots seamlessly handle conversations from simple greetings to complex inquiries.
Omnichannel Capability
Our chatbots integrate across multiple communication platforms, from bespoke mobile applications to popular social media networks, offering customer convenience on preferred messaging platforms.
Emotional Intelligence
Equipped with sentiment analysis, our chatbots interpret and respond appropriately to human emotions, feelings, and sentiments, enhancing user interaction.
Multiple Language Support
Our Chatbot’s multilingual capability broadens the customer base demographics, facilitating interactions with international customers and breaking language barriers.
Safe And Secure Customer Engagement
Prioritizing enterprise-level security, our chatbots ensure the confidentiality of interaction data, making them suitable for various industries, including finance, retail, and e-commerce.
Our AI chatbot development tech stack
Our ai chatbot developers recommend the best technology stack to develop perfect AI solutions for business.
About AI chatbot Development
How do you ensure the security and compliance of the chatbot?
We employ top-notch encryption methods to protect user data, integrate robust access controls, and ensure compliance with necessary standards. Regular security audits are part of our approach to keep your chatbot secure.
What are the costs associated with chatbot development and maintenance?
Chatbot development costs depend on the chatbot’s complexity and features, while maintenance involves ongoing fees for updates and performance monitoring. After the initial consultation and requirement gathering, we provide transparent pricing and detailed cost estimates.
What data is used to train and improve the chatbot’s performance?
To train and improve the chatbot, we use user interaction data, intent data, response feedback, historical data, and performance metrics. This helps refine understanding, enhance responses, and optimize performance.
What is the typical timeline for developing and deploying a chatbot?
From start to finish, you can expect about 6 to 12 weeks. This timeline covers everything from initial consultations to design, development, and thorough testing, ensuring your chatbot is ready to hit the ground running. You can start with a, Proof of Concept which takes 2-3 weeks to complete.
What sets your AI chatbot development services apart from others?
We excel in creating chatbot solutions designed to meet your specific business needs. Our unique approach blends cutting-edge AI technology with deep personalization and ongoing support, delivering a chatbot that not only aligns seamlessly with your goals but also drives exceptional results.
What technologies do you use in chatbot development, and why?
Our tech arsenal includes NLP tools like spaCy and Dialogflow for understanding user intent, AI frameworks such as TensorFlow and Rasa for intelligent responses, and machine learning algorithms to continuously improve interactions. These choices ensure your chatbot is both powerful and adaptable.
Point of view
Our thought leadership initiative – an exclusive platform for sharing our insights and technological perspectives.
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